Customer Agreement
  • is not responsible for the delivery drivers which use this service. The agreement is between the customer and the merchant. is only responsible for providing the software to facilitate the service.
  • After you order, we notify the merchant who accepts and processes your order and attempt to find a driver to deliver them to you. By ordering, you agree that your personal details (including location and phone number) may be used for the purpose of sourcing nearby drivers. We cannot guarantee delivery if merchant is unable to find a driver for your order, you can cancel the order, your wallet will be credited.
  • Customers agree to check the items which they receive and understand that mistakes cannot be rectified later.
  • All purchases including alcohol and tobacco are made directly from the local shops and the contract and license to sell is with the shop. The driver is contractually acting as agent of the customer. You purchase upon the understanding that you are purchasing directly from the shop and that are responsible solely to facilitate the trade. Deliveries will not be left unattended and proof of ID must be shown on demand to the driver upon delivery. If you cannot identify yourself, the products will be returned to the shop at your cost.
  • By confirming delivery on your app, you have confirmed payment for the delivery. Merchant is obliged to dispatch as soon as order is processed (or as scheduled by you) however, occasionally, drivers may take longer due to circumstances out of their control.
  • Our maximum liability is for the cost of the items paid for. You understand that there may be a fee which is used to pay the driver and other costs.
  • shall charge processing fees which shall be equivalent or more than the percentage received in bonuses, on every withdrawal from the customer's mobile wallet.
Website Disclaimer
  • The information contained in this web site is for general information purposes only. The information is provided by and while we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the web site or the information, products, services, or related graphics contained on the web site for any purpose.
  • Any reliance you place on such information is therefore strictly at your own risk.
  • In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this web site.
  • Through this web site you are able to link to other web sites which are not under the control of We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
  • Every effort is made to keep the web site up and running smoothly. However, takes no responsibility for, and will not be liable for, the web site being temporarily unavailable due to technical issues beyond our control.
  •, its officers, employees, contractors or content providers shall not be liable for any loss or damage arising from or otherwise in connection with your use of shopmoreapp or any information, services or content on
  • Users adding a shop to confirm that they are the owner or have the authority to sign up on behalf of the owner of the shop. Users are responsible for the images uploaded to and agree that they own or have the rights for images which are uploaded.
Privacy Policy
  • We may as a result of your interaction with our website and our communications with you hold and process personal information obtained about you. The types of personal information we collect may include.
    • Your name
    • Your phone number
    • Your email address
    • Your address
    • Your order details
  • When visiting the site, we may collect certain non-personal information such as the type of computer operating system and your internet service provider. We sometimes use this information to improve the design and content of the website and enable us to personalize your experience.
  • The personal information that you provide will be used by us.
    • To process enquiries.
    • To register you for and send you newsletters.
    • To provide suggestions and personalize your experience on the website.
    • Any other purpose indicated at the time you voluntarily provide your personal information
  • We do not store credit card details nor do we share customer details with any 3rd parties.
Delivery Policy
  • Delivery will be on the time or day you select. You have the option to select anything from same day delivery to delivery up to two weeks in advance. Delivery is made by the suppliers or freelance delivery drivers. You can find out more information about the delivery information when you place an order.
Refund / Cancellation Policy
  • You can cancel order any time up until dispatch is made. As some items are weighed and cut to order, refunds may not always be possible unless the goods are faulty or not as described. Refunds are at shopmore and the suppliers’ discretion. If you cannot resolve a complaint to your satisfaction, you may contact us and we will arbitrate. Where returns and refunds are requested after dispatch or delivery and the fault is found be by the customer, customer agrees to forfeit the delivery and return fees.
Transfer Policy
  • Transfers made from shopmore app wallets cannot be reversed by shopmore. Users are required to keep their login information private as shopmore app shall not be responsible for any loss that may arise from user's negligence.
Withdrawal Policy
  • charges 3.5% on all withdrawals from the platform as processing fee. Please be sure you want to shop before adding money to your wallet.